Contact Rewardfinity

Email is the way to reach Rewardfinity: info@rewardfinity.com. The person who answers is the person who builds the product. There is no phone line and no after-hours desk.

Who you are contacting

Rewardfinity is operated by Anhad Singh, a sole proprietor based in Etobicoke, Ontario, Canada. Anhad Singh is also our privacy officer.

What to email us about

• Help and setup: info@rewardfinity.com. Include your store name, the email on your Rewardfinity account, the page you were using, and what you expected to happen.
• Billing, cancellation and refunds: info@rewardfinity.com. See the refund and cancellation policy first.
• Privacy requests (access, correction, export or deletion): info@rewardfinity.com. See the Privacy Policy.
• Security reports: info@rewardfinity.com. See Security at Rewardfinity.

Do not send API keys, Shopify tokens, gift-card codes, PINs, or customer passwords.

If you are a customer of a business

If you joined a business's loyalty program, contact that business first about your points, rewards or messages. For a privacy request you can also email us, and we will work with the business to answer it.

Other places to look

The support page and frequently asked questions answer common questions, and the service status page shows whether the platform is reachable right now.