CaféReward ready, the moment it is.
The eighth stamp lands at the till and the customer hears about it straight away. The next coffee is already decided.
Push notifications
The right nudge.
Right on time.
When a stamp lands, a reward is ready or a regular goes quiet, Rewardfinity lets them know — in your words, on the loyalty card and the channels they chose. No app to download.
60-day web trial · No card requiredEmail, SMS and WhatsApp messages available now · Wallet lock-screen messages coming soon
Illustration of Wallet lock-screen messages, coming soon · example businesses
How it works
Set it once.
Let the moments send.
Loyalty push notifications are short messages a business sends to members about their own progress: a stamp added, a reward ready, a reward about to expire. The ones customers welcome are triggered by something they did, not by a calendar.
Customers add your card
They join on the web and keep the card in the browser or add it to Apple Wallet. Each channel they opt into — email, SMS, WhatsApp — is recorded with their consent.
You choose the moments
Turn on the messages that matter — welcome, stamp earned, reward ready, reward used, expiring soon and a come-back reminder after the gap you choose — and write each one in your own words.
The card does the talking
When something changes, the card updates itself and the message goes out on the channels that customer chose. Nothing is sent to someone who opted out.
The moments
Messages that follow the customer,
not the calendar.
Each moment is triggered by something real on the member’s card, and each one is yours to switch on, switch off and reword.
Welcome
“Welcome to Your café. Your card is ready — every visit counts.”
As soon as they join. Email · SMS · WhatsApp
Available now
Stamp or points earned
“Stamp added: 5 of 8. Three more to your free coffee.”
Each time stamps, points or credit land. Email · SMS · WhatsApp
Available now
Reward ready
“Your free coffee is ready. Show your card at the counter.”
The moment a reward unlocks. Email · SMS · WhatsApp
Available now
Expiring soon
“Your reward expires tomorrow. Pop in before it does.”
24 hours before a reward expires. Email · SMS · WhatsApp
Available now
Come back
“It’s been five weeks, Sam. Your card is right where you left it.”
1 to 365 days after the last qualifying visit, at a local time you pick. Email · SMS · WhatsApp
Available now
Birthday
“A birthday treat is on your card. Happy birthday!”
When the birthday reward lands on the card. Email · SMS · WhatsApp
Available now
Finish adding your card
“Your card is one tap away from your Wallet.”
When a card was issued but never added. Stops as soon as it is.
Coming soonTier upgrade
“You’re Gold now. Here’s what changes.”
When a member moves up a tier.
Coming soonReferral thank-you
“A friend you invited just qualified. Your bonus stamps are on your card.”
When a friend joins or qualifies through a member’s link.
Coming soon
Nearby
“You’re around the corner — your free coffee is waiting.”
When the Wallet card surfaces near one of your locations.
Coming soon
Example messages from a fictional café. Channels depend on the providers you connect and each customer’s consent.
Broadcasts
One message.
Exactly the right people.
Write once and choose who it is for — everyone, recent visitors, lapsed members, a points range or a saved audience. You see how many it will reach, and who is excluded, before anything sends.
- Audience preview with every exclusion shown
- Consent checked per channel before a message queues
- Your own words: a 60-character title and up to 400 characters of message
- Scheduled sends you can cancel before they go Coming soon
Illustration · example numbers
On the Wallet card
Wallet, done properly.
Welcome, not noisy.
The parts marked available run in the product today. The rest are being built now and are labelled until they ship.
Cards that update themselves
Apple Wallet cards for standalone web programs refresh in place when stamps, points or rewards change. Google Wallet is a configured path, not an automatic one.
Available now
Consent first
Every channel is opt-in and recorded per customer. Bounces, complaints, STOP replies and unsubscribes are honoured before anything queues.
Available now
Lock-screen messages on Apple Wallet
When a reward is ready or you send a message, the card can show it on the lock screen, in your words.
Coming soonMessages on Google Wallet cards
Messages land on the card itself, within Google’s daily alert limit. Anything over the limit is added to the card without an alert.
Coming soonNearby, at the right moment
Add up to ten of your locations to the card so it can surface on the lock screen when a customer is close by.
Coming soonQuiet hours and limits
Keep messages out of the night and cap how many messages any one customer receives.
Coming soon
Made for your kind of regular
The right nudge,
business by business.
Different businesses lose customers in different ways. Pick the moments that match yours.
Café
SalonRebook before they drift.
A come-back reminder five weeks after the last appointment, sent mid-morning local time and greeting the client by first name.
Gym & studioCatch the quiet patch.
A friendly nudge ten days after the last check-in, before one missed week turns into a habit.
RetailNews worth opening.
A broadcast to recent shoppers when the new season lands, with the audience count checked before it sends.
Example settings for illustration, not customer results.
Notification questions. Straight answers.
Before you
press send.
What are loyalty push notifications?
Short messages a business sends to its loyalty members about their own card: a stamp added, a reward ready, a reward about to expire, or a reminder to come back. They reach each customer on the channels that customer chose — a Wallet card, email, SMS or WhatsApp.
Do customers need to download an app?
No. Customers join on the web and can add the card to Apple Wallet for standalone web programs; Google Wallet is a configured path rather than an automatic one. Email, SMS and WhatsApp messages arrive in apps they already use.
Will every message appear on the lock screen?
No. A Wallet alert needs the card in the customer’s Wallet with notifications allowed for it. Apple only alerts when a field set to announce changes is updated, and Google limits how many alerts one card can raise in a day — about three. Email, SMS and WhatsApp messages follow each customer’s consent instead.
Do customers have to opt in?
Yes. Consent is recorded per channel when a customer joins, and every message is checked against it — and against bounces, complaints and opt-outs — before it queues. SMS STOP replies and email unsubscribe links are honoured, and anyone can switch off notifications for a Wallet card in their Wallet settings.
What does it cost to send messages?
Email, SMS and WhatsApp messages go through the provider account you connect, and that provider bills its own usage. Wallet card updates do not use an SMS or email provider. Rewardfinity plan prices are on the pricing page.
Can I personalise messages?
Yes. Every message is written in your own words, and come-back reminders can include the customer’s first name, your business name and the program name.
How often should a small business send loyalty notifications?
Let the customer’s own activity set the pace: a message when something changed on their card, a reminder when they have been away longer than usual, and a broadcast only for news they would want. A message nobody can act on teaches people to switch notifications off.
The next visit starts with a nudge.
Be the message
they’re glad to get.
60-day web trial · No card required · No automatic charge