In-store loyalty

In-store loyalty with QR at the center.

Use the supported QR-first staff path to recognize customers in person while keeping one program across the contexts you operate.

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See the rhythm

Small moments, made visible.

Three views of the same promise: recognize the visit, show progress, and give the team a clear next step.

01 / EarnCustomer loyalty

A reason to come back.

A welcoming card keeps the next reward close, without asking customers to learn a new system.

ROAST & CO.DIGITAL CARD
Good to see you again,Sarah.
NEXT REWARDA coffee on us.5 of 7 visits
ProgressRewardsActivity
One visit closer.Sample progress · not a live member
Illustrative member view
02 / RecognizeMember history

Remember the person.

See the useful thread across visits, orders, and rewards so the counter feels personal.

SM
Sarah MorganMember since Apr 2026
Active
Current balance240 points60 to next reward
  1. ✓Earned 20 pointsMorning purchase · Today+20
  2. ↗Redeemed rewardFree drink · 12 Aug−80
  3. •Joined the programQR counter sign-up · AprStart
Next best moment Invite a return
Illustrative activity · no live customer data
03 / MeasureMerchant view

Know what is moving.

A calm operating view turns visits and rewards into signals your team can act on today.

OverviewLAST 30 DAYS⌄
Returning customers842↑ 18%
Visits1,246↑ 15%
Customer activityIllustrative data
1 Jun15 Jun30 Jun
Returning customersSample trend · not measured results
↑ 18%Return signal
Illustrative dashboard · figures are examples
In-store operating flow

A QR-first path for the counter.

  1. Customer QRQR scanning is available now; no NFC reader purchase is required.
  2. Staff scanPaired staff scanners support the available in-store workflow.
  3. Member recognitionAuthenticated email entry remains a supported Staff path.

Your brand, carried closer

Unmistakably yours.
Every time they return.

The morning coffee spot. The favourite salon. The shop around the corner. Explore a different member-card look for every kind of regular.

See the member card
Illustrative preview

Showing Coffee shop · 1 of 6

9:41
RRosa Coffee Club
6 / 8STAMPS
☕☕☕☕☕☕☕☕
MEMBERAsha Patel
NEXT REWARDFree coffee
DEMO SCAN AREA · NOT SCANNABLE
Coffee shop

Rosa Coffee Club

2 stamps to your next reward

Customize Coffee shop
9:41
MMiette Sweet Rewards
7 / 10STAMPS
🥐🥐🥐🥐🥐🥐🥐🥐🥐🥐
MEMBERPriya Sharma
NEXT REWARDAny treat
DEMO SCAN AREA · NOT SCANNABLE
Bakery & dessert

Miette Sweet Rewards

3 stamps to your next reward

Customize Bakery & dessert
9:41
VVela Visit Club
4 / 5STAMPS
✿✿✿✿✿
MEMBERPriya Sharma
NEXT REWARDTreatment reward
DEMO SCAN AREA · NOT SCANNABLE
Salon visit card

Vela Visit Club

1 stamp to your next reward

Customize Salon visit card
9:41
NNorth Chair Club
5 / 8STAMPS
✂✂✂✂✂✂✂✂
MEMBERJordan Lee
NEXT REWARDFree cut
DEMO SCAN AREA · NOT SCANNABLE
Barbershop

North Chair Club

3 stamps to your next reward

Customize Barbershop
9:41
EEveryday Members
5VISITS
MEMBERMalik Jones
NEXT REWARDNext class
DEMO SCAN AREA · NOT SCANNABLE
Gym & fitness

Everyday Members

pairs with visit points

Customize Gym & fitness
9:41
CCommon Rewards
240POINTS
MEMBERLeo Martin
NEXT REWARD$10 off at 500
DEMO SCAN AREA · NOT SCANNABLE
Retail & boutique

Common Rewards

pairs with points + VIP tiers

Customize Retail & boutique

Design examples, not live passes. Wallet availability depends on merchant configuration. Open Card design

Same lovely customer. A different next chapter.

Leave the paper behind.
Keep the personal touch.

See what changes when the reward—and the relationship—has a place to live.

01 — 05 / THE EVERYDAY DIFFERENCE

A familiar face.
A connected experience.

01Progress
Visible on a member card
02Member history
Recorded on the member profile
03Owner review
Review activity in your workspace
04At the counter
Paired scanner or email lookup
05Reward moment
Review eligibility and redemption

An illustrative workflow comparison, not a performance benchmark. Program settings and configured connections determine availability.

Explore the full comparison
Made to show the experience. No customer data.

Start with QR

QR scanning is available now; no NFC reader purchase is required.

Keep the device promise honest

The planned Rewardfinity NFC device remains unavailable until provider, exact SKU, certification, commercial support, supply and fulfillment, and physical canaries are verified.

Review the operating path

Use the merchant dashboard to review staff and scanner readiness before expanding an in-store workflow.

Questions people ask

Which devices can staff use to scan member QR codes?
A phone camera, through either the Rewardfinity Staff app or the web counter. The Staff app runs on iPhone and is paired to your account from the owner-managed Staff & Devices workspace. The web counter opens in a browser on the counter phone after staff sign in with a staff scanner key. QR scanning is available now and no NFC reader purchase is required. The planned Rewardfinity NFC device is not available.
What can staff do after scanning a member's QR code?
They see the member's points balance, stamp progress, recent activity and the rewards that balance already covers. From that screen they can record a purchase by entering the qualifying total, punch a stamp or award a visit without a purchase total, or redeem one of the listed rewards, which shows a short confirmation code. The stamp and visit button appears only when your program rules use stamps or visit points.
Can staff find a customer by email instead of scanning?
Yes, from a Rewardfinity Staff app paired in Scanner mode. Staff type the customer's email and Rewardfinity looks for that address among your own shop's members only, and lookups are recorded. A web counter opened with a standalone staff scanner key can still scan QR codes but cannot look up by email; it asks the owner to pair a Staff app. The owner's own counter page also offers email lookup.
What stops staff redeeming a reward the customer cannot afford?
The redemption checks the balance itself. The counter only lists rewards the member's points already cover, and each redemption is a guarded write that is refused when the balance is short, so two quick taps on two devices cannot overspend it. On the web counter, staff then see the message Not enough points. If the same redemption is sent twice, the second request returns the first confirmation instead of taking points again.
Do staff need my owner login to use the counter?
No. The owner creates a staff scanner key, which is shown only once, and staff sign in with it on the staff sign-in page. That access opens the QR counter scanner only, and business settings stay owner-only. A paired Rewardfinity Staff app needs no key to be shared at all, because the owner pairs the iPhone from Staff & Devices.
Rewardfinity Staff

For your team at the counter

Your counter.
Now connected.

Give staff one focused place to find a member, record a visit and help with a reward. Customers use their member card—they do not need the staff app.

Download on theApp Store See staff device setup

For iPhone. Account setup and device pairing are completed separately.

Rewardfinity

See the next step for your program.

Create your account, or contact support to evaluate the operating path that fits your store.

Get startedRequest an evaluation