BonusQR alternative: what changes if you move to Rewardfinity

This page is written by Rewardfinity

We make one of the two products here, so read it with that in mind. Everything below about BonusQR comes from their public website, read on 14 October 2026: the home page, pricing, white-label and custom-app pages, every loyalty-program and feature page linked from their navigation, their resource and industry pages, their blog articles, their API documentation at bonusqr.com/docs, and their privacy policy and terms. It can go stale the moment they change a page.

Everything below about Rewardfinity was read against our source code on the same date, not against our own marketing copy. Where the code puts a feature behind configuration, we write “available when configured” or “where it is enabled”.

We do not reprint BonusQR’s prices. Pricing pages change without notice, and a stale competitor number is worse than none. Their pricing page is the place to read them.

Their own pages disagree with each other in places, and we say so rather than pick a side. Their staff-access page lists “open customer personal data” among the things staff cannot do, while their special-occasion page says staff can see the customer’s name and visit history. Their pricing table marks CRM and POS integration as not available for the standard app, while several of their FAQs say a POS integration is available as a separate custom project. Their loyalty-program and feature pages do not mention the API documentation that their site also publishes, although two resource pages call the REST API documented. Ask them before you rely on any one reading.

Where the two products differ

The BonusQR column is our reading of their public site, not a quote. “Not described” means we did not find it on the pages we read, which is not the same as “they do not offer it”.

What BonusQR does that we do not

Several things on their site that we would not claim to match.

• Rewards for Google Maps reviews. Their feature page says a customer who leaves a Google review earns a stamp, points, cashback or a fixed discount, applied automatically once the review is published. Rewardfinity has no review collection: our source has no review request, review link or rating feature.
• Wallet passes on every plan. Their pricing page lists Apple and Google Wallet on Free, Basic and Premium, and their wallet page says the pass is created when the customer scans the QR code. Ours need setup on our side and the member has to add the card. Read how our wallet cards work before you count on them.
• A Free plan. Their pricing page labels the Free plan “forever”. Our web workspaces have a 60-day trial, and new earning, spins and redemptions pause when it ends. If you want a web program on a plan labelled free with no end, that is a real reason to pick them; our Shopify app has a Free plan with no end date, limited to 3 active discount rewards.
• A white-label or custom app. They describe an app published under your brand in the app stores, plus a custom-built option. We run a hosted member page for each business rather than an app-store app, and the Staff app is Rewardfinity-branded.
• A customer list through the API. Their API documentation describes a customer-list endpoint. Ours reads one member at a time.

Their site also describes a pre-paid e-shop in which customers buy passes, packages or gift cards inside the app. On our side, gift cards and prepaid packs are issued by the merchant, usually once payment is confirmed in the merchant’s own register; a customer cannot buy one inside the member page.

The counter and the staff are closer than you would expect

Both products work the same way at the counter: the customer shows a QR code, staff scan it with a phone, enter an amount or confirm a purchase, and the reward logic runs. Both let you limit what staff can do. Their staff-access page says staff scan, add points and redeem from their own login, cannot open the customer list, and leave scan logs per staff member. Our staff keys can read members, record purchases and redeem rewards, and cannot change program rules.

Per-staff scan records are therefore not the difference. What we add is a reward for the staff themselves. An owner can run a spin wheel whose audience is staff. By default spins come from the counter actions recorded under a staff key, such as punches, purchases and redemptions: one spin per N credited actions, where the owner sets N between 1 and 1,000, counted across all time with no monthly reset. People who share one key share its spins. Prizes are fulfilled by the owner.

Two limits worth knowing. The web counter runs in a web browser with a staff key, and the Staff app for iOS is available where device pairing is enabled. And at the counter we do not look members up by phone number or card number; the owner’s dashboard member search can match a stored phone number, but the counter cannot. The counter identifies a member by their QR code or by email: from a paired Staff app device where pairing is enabled, or from an owner’s signed-in web counter. Phone is a field in our join form (it can be set to unique to stop duplicate cards) and a channel for messages; the counter does not look members up by it. See staff devices for the current setup.

Where Rewardfinity connects and where BonusQR describes a connection

Square. Rewardfinity has a Square connection, available where the Square application is enabled for the account: each completed payment that carries the payer’s email, or a Square customer record with one, earns for that member, with automatic enrolment, and refunds claw back. BonusQR’s resource page on reward programs lists Square POS as “Available” among its integrations, and a blog article says to install a BonusQR extension for Square, while their pricing page says third-party CRM and POS integration is not available for the standard app. Ask them which is true. Their API documentation also has a point-of-sale section for people building a register integration.

Shopify. Both describe a Shopify connection, and they work differently. Ours is an app from the Shopify App Store: a paid order whose customer record carries an email enrols the customer and earns points, refunds claw the points back, and members export to CSV. Theirs is connected from BonusQR with the shop address and adds a loyalty block in the theme editor; the benefits become single-use Shopify discount codes, it needs a paid plan, and an online order earns only for someone who is already a member. Our Shopify loyalty page covers the app in detail.

Code. We publish a REST API with bearer keys for members, purchases, refunds, redemptions and bulk import, plus reward creation. Purchases and refunds are keyed by an ID you send, bulk imports by an import ID, redemptions accept an optional idempotency key, and creating a member twice with the same email returns the existing member. Creating a reward is not idempotent. Purchases can also arrive through an inbound webhook signed with HMAC-SHA256, for members who already exist, and an outbound webhook posts events such as member joined, points earned, stamp added and reward redeemed to a URL you set; events from program cards are not sent to it. The developer page has the reference. BonusQR documents its own REST API at bonusqr.com/docs, and two of its resource pages and several blog articles mention webhooks, and the API description mentions Zapier triggers; the API reference mentions a shop’s own webhook only in passing and documents no webhook events or endpoints.

What you can see and take with you

Rewardfinity owners see each member’s email, name, phone when it was collected, birthday, consent records and activity. BonusQR’s site says it does not show email addresses to businesses and that the customer list shows the nicknames customers choose in the app. Which of those suits you depends on what you do with the list. If you want to write to your own customers from your own tools, you need the email. If you would rather never hold it, their model is a design choice, not a defect.

On export, both products say you can take your list. Ours exports members as CSV with email, name, points, lifetime points, birthday and joined date, up to 2,500 rows or 1.5 MB at a time; the points column is the classic points balance, so program-card balances are not in the file. A larger list has to be narrowed by segment or search, because over the limit the export is refused. The points ledger also exports as CSV, but it is refused once the ledger passes 2,500 rows and cannot currently be narrowed. Their product pages describe no export, while their resource pages say customer data can be exported (one lists CSV export on every plan), and their API returns a customer list.

On import, ours is a CSV import with column matching and a preview. BonusQR’s blog says an existing customer list can be imported, but we found no import feature, file format or limits on its product pages or in its API reference, so ask what a switching business can load.

Two pricing models, described by structure

BonusQR sells three plans named Free, Basic and Premium. By their pricing page, points start on Basic, while tiered cashback, special-occasion coupons, referral and the Google Maps review automation are Premium. Push and email notifications to customers start on Basic. Their white-label app is a one-time fee followed by a monthly fee, and their custom app is quoted from a starting price that their own home page and pricing page state differently, so confirm it with them.

In countries where web signup is open, Rewardfinity web workspaces start with a 60-day trial that needs no card and never converts to a charge by itself. Core loyalty, promotions and gamification are switched on during the trial. When it ends, new earning, spins and redemptions pause until paid access is verified, and the dashboard records stay readable; member and insight reads through the API are refused until then. Paid web plans are monthly, in local currency, at a price set for your country; the pricing page shows the one for your country.

The Shopify app has its own plans, Free, Grow and Scale. All three enable the same core loyalty module and differ in how many active discount rewards you can create: 3, 20 and 100; Grow and Scale are billed through Shopify.

Work out what the program costs you, not just the plan

Cost the program with your own figures. The plan fee is fixed, while the reward you give away grows with every card completed.

What does differ is the plan fee and the work of moving: re-explaining the card to regulars, re-issuing it, and any period when two systems run side by side. If your program works and your staff can explain it, a switch has to buy you something specific, and the sections above are the list of things we can show it can buy.

Moving your members across

1. 01
   Ask what they can give you.Their product pages describe no member export, though their resource pages say customer data can be exported and their API lists customers. Ask BonusQR what a departing business can take.
2. 02
   Do not assume an email column.Their site says it does not show email addresses to businesses, and our importer needs an email for each row.
3. 03
   Import what you have.Our importer maps columns for email, name, points, joined date and lifetime points, takes up to 1,000 customers per batch, and shows a preview before it writes. Phone, birthday and consent are not imported.
4. 04
   Check where the balance shows.Imported points are written to the classic points ledger, not to a program card, so look at where a balance appears before you announce the move.
5. 05
   Tell members once.Members sign in with an email link. Put the program link or a printed QR at the counter.